Frederick Daniels
2 Contributions
My First Experience
Just received my first order from Campbell's can't speak to highly about the service came on time packed in a insulated box with ice packs the produce is as fresh as if I bought direct from shop as I live in South Wales it was a pleasure to taste the items I loved when I lived in Scotland we will certainly be a regular customer
Had no problem with the fish until June…
Had no problem with the fish until June last year when we received several packs of haddock all made up of several smaller fillets instead of two good fillets, put this down to a one off and ordered again in July on a Tuesday for Saturday delivery. It smelt horrible.
Won’t buy any more.
Do still buy the meat, let’s hope these standards don’t slip.
Catherine Macrae
2 Contributions
All the items we got are amazing the…
All the items we got are amazing the haggis was really tasty
Sheryl Barnes
1 Contribution
Thanks great products at good prices
Thanks great products at good prices
Superb quality
Delivered during 2022: I have been delighted with everything I have ordered from Campbell's: fish, meat, haggis never fail to please. Much better quality and flavour I have been able to find anywhere else. Thank you.
Avery D495
1 Contribution
OMG lm a great Haggis lover and ordered…
OMG lm a great Haggis lover and ordered 2 from Campbells for the first time. I've had a lot of Haggis in my life and thease rate one of the best if not the best. So thank you Campbells for a great Burns night.
Abigail S855
1 Contribution
Great quality and reliable delivery.
Great source of Lorne Sausages and Scotch pies. Also ordered trout and pork fillet which were both equally as nice.
Delivery is generally reliable as DPD is used. Have now ordered several times always with out any problems.
Alex D833
5 Contributions
Disappointed!
Unfortunately our haggis, ordered in plenty of time for our Burns Supper celebration, did not arrive until 20:05 on Burns night! We therefore had to source take away food as it would have taken an hour and a half to cook!! Our gathering of 12 family and friends were really disappointed! It stated on the box that it had to be delivered on the exact date, as it was obviously for a Burns celebration given the quantity we ordered! Next time don’t assume that DPD will exercise any common sense and state a delivered by time too?
Gregory029
4 Contributions
Quality juicy, fleshy pork ribs
I feel like there was an issue in December with a lot of Christmas orders, hence a lot of negative reviews in that period. If you look at reviews before December and after December you’ll see great reviews.
For me personally my reviews is quality meat and great customer service. The pork ribs are very meaty.
Only small issue I had. I ordered ribs and was sent a packet of meat that said pork belly. Without opening the packet I assumed it was pork belly and rang up customer service straight away and they were very helpful and sent out the correct product straight away. Without any fuss. I feel bad now because when I opened the packet days later inside was actually ribs. I have no idea why the packet said pork belly and was packed like it was pork belly.
The new delivery I got actually said pork ribs on the pack and looked like ribs without being opened. Please guys in future so that customers aren’t confused have the correct name of meats on the packaging.
Thanks for your good customer service will order again.
Rebecca C.
3 Contributions
great choice of products delivered…
great choice of products delivered direct to your door.
The buffet mini pies are a delight
Haggis sublime
Amelia B.
2 Contributions
For customer service.
I have done many reviews of this company, which have been favourable because the meat and delivery (DPD) are excellent. Recently I had a minor problem with an order and Robyn dealt with it far quicker than I expected. This review is for customer service.
WHERE'S MY ORDER
Products great, however customer service ridiculous and non existent!!! Order placed and I requested a delivery date in a week's time as I was away so plenty of time for them to organise. Order gets sent, on the day DPD deliver another parcel but not the one from Campbells. Tracking says delay would be resolved within 24h and its been 3 days!!! My email has been ignored, their phones don't appear to have anyone answering them as I spent 2 x 45 mins on hold one day and the next day all my calls got cut off after an automated message. This is practically STEALING MY MONEY as I paid (not to mention the insane delivery cost of £6) and did not receive anything! Get it together Campbells and sort out my missing order or you will be reported!!!
Amelia468
6 Contributions
Your orders cancelled Ho Ho Ho !
Yep Campbells cancelled my Xmas orders too.
Not that bothered about not receiving the Chipolatas ,more interested in getting my refund money back , of which this has not happened yet plenty of emails saying its gonna happen. Starting to wonder if this company is still trading !
If it is i wont be back.
Refund now received
Place Christmas food order back in…
Place Christmas food order back in October for delivery Dec 22nd all ok til got an email ten minutes ago saying I had cancelled my order and they would refund me , no reason why and constantly engaged.
Will never use again avoid avoid avoid!!!
Cancelled Christmas order with lame…
Cancelled Christmas order with lame excuse a week before delivery due. Said it’s down to DPD but I ordered a gift on Friday that had to come from Scotland to Staffordshire - arrived Tuesday morning, by DPD, who are also scheduled to deliver here again tomorrow. It’s back to The Wild Meat Company next year, or Tesco.